EDUCATION & PROTECTION
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Contact our Member Education & Protection Officer
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At Greenacres Tennis Club, we are dedicated to creating a welcoming, safe, and enjoyable environment for all our members—both on and off the court. We understand that tennis has its own unique etiquette and rules, which can sometimes be tricky to navigate, especially for newcomers.
To support our members in feeling confident and informed, we have expanded the role of our Member Protection Officer to include Member Education and Protection. This initiative is designed to empower all players—whether you’re new to the game or a seasoned competitor—with the knowledge needed to navigate various on-court and club-related situations.
We invite you to explore our Member Education Guide, which covers essential areas such as etiquette, commitment to the team, and rules of the game. Our goal is to proactively support and educate members, ensuring that everyone enjoys a positive and respectful tennis experience.
If you ever have questions or would like to discuss specific scenarios, please don’t hesitate to reach out to our Member Education and Protection Officer at greenacrestc.mpo@gmail.com.
Thank you for being a valued part of our tennis family!
[Click here to access our Education Guide]
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Member Education
Member Protection
At Greenacres Tennis Club, the safety and well-being of our members—including juniors, seniors, and social players—are of the utmost importance. We are committed to fostering an inclusive, respectful, and nurturing environment where everyone feels safe and supported.
We have clear policies and procedures in place to ensure that any inappropriate behaviour, including aggression, threats, or misconduct by members, families, or spectators, is not tolerated.
You can access our Member Protection Policy [here] and our Member Handbook [here].
If you experience or witness any concerning behaviour, please contact our Member Protection Information Officer at greenacrestc.mpo@gmail.com.
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Member Protection Information Officer (MPIO)
Our Member Protection Information Officer (MPIO) serves as the first point of contact for any member protection inquiries or concerns. The MPIO provides guidance, support, and information about club policies and processes to help resolve issues effectively and fairly.
Our current MPIO, Rachel Owens, is available to assist with:
- Listening and providing a safe space to discuss concerns
- Clarifying rules, policies, and procedures
- Offering tools to help resolve conflicts
- Referring to the Tennis Australia Safeguarding Children Code of Conduct where necessary
- Explaining the complaint process and available options
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If you need to report a concern, please use the appropriate form below:
- For general breaches of the GTC Member Protection Policy: [Download Form]
- For concerns involving child abuse, sexual misconduct, or serious criminal conduct: [Download Form]
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Completed forms should be emailed to greenacrestc.mpo@gmail.com.
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Safeguarding Children
We believe that tennis is a sport for everyone, and we are deeply committed to ensuring the safety of all children and young people under 18 at our club. Our policies align with Tennis Australia’s Safeguarding Children Code of Conduct, which protects young players from all forms of abuse, harassment, discrimination, and victimization.
As part of this commitment, all volunteers who have access to information about junior members are required to have a current Working with Children Check (WWCC). This ensures that those working with children meet the necessary safety standards.
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Further Assistance & Support Services
If you or someone you know needs additional support, the following resources are available:
- 1800 RESPECT – Support for those experiencing physical or sexual violence
Ph: 1800 737 732 | www.1800respect.org.au
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- LIFELINE – Crisis support and counselling
Ph: 13 11 14 | www.lifeline.org.au
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- MENSLINE AUSTRALIA – Support for men’s mental health and well-being
Ph: 1300 78 99 78 | www.mensline.org.au
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- DOMESTIC VIOLENCE HELPLINE – Support for victims and concerned individuals
Ph: 1800 800 098
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- KIDS HELPLINE – Confidential support for young people aged 5-25
Ph: 1800 55 1800 | www.kidshelpline.com.au
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- CHILD ABUSE REPORT LINE (CARL) – To report suspected child abuse or neglect
Ph: 131 478 (Available 24/7)
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- HEADSPACE – Support for young people’s mental health and well-being
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- BEYOND BLUE – Support for depression, anxiety, and mental health concerns
Ph: 1300 22 4636 | www.beyondblue.org.au
- SA Police – In case of emergency, dial 000. For general assistance, call 131 444.
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We are here to support you and ensure that Greenacres Tennis Club remains a safe,
welcoming, and enjoyable space for all. If you have any questions or need assistance, please
don’t hesitate to reach out.
Thank you for being a valued member of our tennis community!
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Phone: 0422 406 797
Email: greenacrestc@gmail.com
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Address: Greenacres Reserve
Manoora Street, Greenacres
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